Shipping Information

At Magic Potli, we aim to make ordering simple and convenient while keeping our products affordable.

Pickup Orders

Pickup is available by confirmed order only.

As we operate primarily as an online store, we do not offer browsing or display visits. Pickup details will be provided once your order is confirmed.

Shipping

Shipping is currently available on selected hampers and bundles across Australia.

Some products, including many individual décor items, are available for pickup only. Product availability for shipping will be indicated on the website or confirmed during the ordering process.

Shipping Costs

Shipping costs vary depending on the size, weight and destination of the order and will be advised at the time of purchase where applicable.

Delivery Timeframes

Delivery timeframes may vary depending on your location, carrier services and seasonal demand.

While we aim to dispatch orders promptly, delivery dates cannot be guaranteed once an order has been handed to the carrier.

Incorrect Shipping Information

Customers are responsible for providing accurate delivery information. Magic Potli is not responsible for delays or additional charges resulting from incorrect or incomplete shipping details provided at the time of ordering.

Damaged Deliveries

If your order arrives damaged, please contact us as soon as possible with:

• Your order details

• Clear photos or video showing the damage

• Photos of the packaging, where relevant

We will review the information and work with you to provide an appropriate resolution where applicable.

Contact Us

If you have any questions regarding shipping or pickup, please contact us:

Email: magicpotli@gmail.com
Phone: +61 410 201 533

Last updated: May 2026